By confirming the order, the customer accepts the general conditions of the selling party with regards to the supply of products. The minimum purchase is 100€, with the minimum purchase of 250€ the shipping costs are included in the price, regardless of the quantity of ordered products.

As stated during the order phase in our online store, 100% of the order must be paid for before the shipping. 

The order can be processed as soon as payment is received.                              

All products featured on the website are owned by PIERCING AND JEWELS.

The use of the name PIERCING AND JEWELS, of its logo and images, are reserved to the aforementioned company.
In the event in which PIERCING AND JEWELS is forced to cancel an order due to causes beyond its control, the customer will immediately receive a complete refund of the sum paid for that specific order.

PIERCING AND JEWELS will ask the customer to provide some personal data during the registration phase. The data regarding our registered customers are kept and used only by our company, for administrative or promotional purposes.


Product RETURN:

The customer wanting to return a product that he/she has just received and that does not meet his/her requests, can return the item within 15 days from its receipt, after having been authorized to do so by PIERCING AND JEWELS, by filling in the specific form in the returns section.

PIERCING AND JEWELS will be responsible for reimbursing the paid sum, as soon as the returned item is received by our warehouses. 

The customer must comply with a series of conditions to successfully carry out the return of the product: 

▪ The product must be accurately packaged in its original box.

▪ The product must be intact.

▪ The product must not have been used. 

▪ The product must be returned along with its purchase document.

▪ In the event of returns to our headquarters, we are not responsible for any loss during the transportation.

Failure to comply with any of the above conditions will entail the impossibility to accept the product return on our part.

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